CorrLinks is an email communication system that allows families and friends to easily communicate with loved ones who are inmates in subscribing state or county prisons or correction facilities. In order to use the CorrLinks services, you must sign up and agree to the terms and conditions of creating a new account. Before communicating with any federal inmates, you will be required to add them with an identification code sent to your email. With a CorrLinks account, you can add inmates that you want to commutate with to your address book if you know their inmate numbers. Once you are through adding the inmates, you can be able to compose and send email messages to them.
Some charges do apply for the use of CorrLinks services but these are based on agreements with correctional agencies. Subscribing institutions review the email messages exchanged and have the final authority as to whether the messages are delivered or not. The staff at those institutions also chooses the time of delivering the messages. Even if messages are rejected, not fees are refunded by the intuitions as the cost of delivering them at the facility will have already been incurred. Your balance however can be refunded within 48 hours after requesting cancellation of your CorrLinks account if an inmate has already been released.
Currently, you may not be able to add inmates from certain facilities to your address book for email communication. This is because CorrLinks is still working on adding many facilities. You can only add inmates from facilities currently subscribing to the CorrLinks services. Even some of the inmates you add may at some point become unavailable due to restrictions by their institutions. In such cases, you will have to wait until you will notified of the availability of the inmates for messaging.
Incase of blocked inmates that you want to unblock, you are required to submit a written request to the institution where they are incarcerated. The mailing address of the institution will be found at www.bop.gov. Once unblocked, the inmate add your email address again to generate a new invitation together with a new identification code for you to add them. In order to resolve various issues with your CorrLinks account, you will need to use the online customer support page for help. No calls are possible but that is aimed at keeping the cost of communicating with the system as low as possible. With a CorrLinks app, you can communicate more flexibly and conveniently while on the go and access more messages faster on your mobile devices.